Terms of service

OVERVIEW

Welcome to SouthCoast Lifestyle Store.

The terms “we”, “us” and “our” refer to SouthCoast Lifestyle Store. SouthCoast Lifestyle Store operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

SouthCoast Lifestyle Store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when using our Services.

By visiting or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, you should not use our Services.


SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that:

  • You are at least 18 years old or the legal age of majority in your jurisdiction.

  • The information you provide is accurate, complete, and current.

  • You are responsible for maintaining the confidentiality of your account credentials.

You may not transfer or sell your account to another person.


SECTION 2 — PRODUCTS

We make every effort to display our products accurately.

However:

  • Product colours may appear different depending on your screen.

  • Product appearance may vary slightly from images.

We reserve the right to:

  • Modify product descriptions

  • Change prices

  • Limit quantities

  • Discontinue products at any time


SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase.

We reserve the right to accept or decline orders at our discretion.

Orders are only accepted once:

  • Payment has been received

  • Order confirmation has been sent

If we cancel or modify your order, we will attempt to notify you using the contact details provided.

Returns are governed by our Refund Policy.


SECTION 4 — PRICES AND BILLING

Prices are subject to change without notice.

Prices may not include:

  • Shipping

  • Handling

  • Customs fees

  • Taxes

You agree to provide accurate billing and payment information.

You confirm that:

  • You are authorised to use the payment method provided

  • You will pay all charges including taxes and shipping fees


SECTION 5 — SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs processing

  • Weather or other external events

Once an order has been handed to the carrier, risk of loss transfers to the customer.


SECTION 6 — INTELLECTUAL PROPERTY

All content on this website including:

  • Logos

  • Branding

  • Images

  • Text

  • Product descriptions

  • Graphics

is the property of SouthCoast Lifestyle Store or its licensors and is protected by intellectual property laws.

You may not:

  • Copy

  • Reproduce

  • Distribute

  • Republish

any content without written permission.


SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools.

These tools are provided “as is” without warranties.

Your use of third-party tools is at your own risk.


SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for:

  • The content

  • Policies

  • Transactions

on third-party websites.


SECTION 9 — RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify.

However, all purchases are made directly with SouthCoast Lifestyle Store, not Shopify.

Shopify is not responsible for any transactions, damages, or disputes related to purchases made through our store.


SECTION 10 — PRIVACY POLICY

Your personal information is governed by our Privacy Policy.

Information submitted to our store may be processed by Shopify and its service providers in order to operate the store and process orders.


SECTION 11 — FEEDBACK

If you submit feedback, suggestions, or reviews, you grant us permission to use them for business purposes including marketing and improvement of our Services.

We are not obligated to:

  • Maintain feedback in confidence

  • Provide compensation

  • Respond to feedback


SECTION 12 — ERRORS AND OMISSIONS

Occasionally there may be errors on our website including:

  • Pricing errors

  • Product description inaccuracies

  • Shipping information errors

We reserve the right to correct these errors and cancel affected orders if necessary.


SECTION 13 — PROHIBITED USES

You may not use our Services:

  • For unlawful purposes

  • To violate intellectual property rights

  • To distribute malware

  • To collect personal data of others

  • To send spam or fraudulent communications

We may terminate access if these Terms are violated.


SECTION 14 — TERMINATION

We may terminate your access to our Services at any time if you violate these Terms.

Any outstanding payments remain payable.


SECTION 15 — DISCLAIMER OF WARRANTIES

Our Services and products are provided “as is” and “as available.”

We do not guarantee:

  • uninterrupted access

  • error-free operation

  • that products will meet your expectations.


SECTION 16 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, SouthCoast Lifestyle Store will not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.


SECTION 17 — INDEMNIFICATION

You agree to indemnify and hold harmless SouthCoast Lifestyle Store and its affiliates against any claims resulting from:

  • Your breach of these Terms

  • Your violation of any law

  • Your misuse of the Services


SECTION 18 — SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.


SECTION 19 — ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and SouthCoast Lifestyle Store regarding use of our Services.


SECTION 20 — GOVERNING LAW

These Terms are governed by the laws of South Africa.

Any disputes will be handled by the courts of South Africa.


SECTION 21 — CHANGES TO TERMS

We reserve the right to update these Terms at any time.

Changes will take effect once posted on this page.


SECTION 22 — CONTACT INFORMATION

Questions about the Terms of Service can be sent to:

SouthCoast Lifestyle Store
📧 southcoastlifestylestore@gmail.com

Business Address:
George
Western Cape
6529
South Africa

Business Registration Number:
2026/163268/07